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James lives in Lansing, Michigan with his wife, two kids, a tabby cat, and a rambunctious rat terrier. When James isn't testing products and writing for Insider, he helps run a popular local Facebook group, Lansing Foodies, and plans the Olive Burger Festival. His mission is to help people get the most value for their money by guiding them in making informed buying decisions. He's a multifaceted writer who has covered everything from health and fitness to consumer technology. He's tested more than 40 vacuums from brands like iRobot and Dyson and is no stranger to keeping his house at a chilly 60 degrees Fahrenheit for weeks on end, all in the name of testing air conditioners. In addition to being Insider Reviews' mattress expert, James has extensively covered vacuums, air conditioners, air purifiers, and more within the HVAC space. He authors our guide to the best mattresses. He has tested more than 70 mattresses from startups like Casper and legacy brands like Tempur-Pedic, using his background in experimental psychology to develop objective tests and evaluate comfort, support, motion transfer, and more.

James is a Senior Reporter for Insider Reviews, specializing in sleep, HVAC, vacuums, and kitchen appliances. Learn more about how we test kitchen products. Read some of her work: The 4 best cocktail shakers in 2021 The 7 best women's bathrobes in 2021 The 5 best wine openers and corkscrews we tested in 2021 The 5 best bed sheets we tested in 2021 The 5 best cordless vacuums we tested in 2021 12 direct-to-consumer kitchen startups that are changing the way we shop for cookware and knives 8 tableware startups changing the way we shop for dishes Even chefs experience cooking burnout - here's how they get re-inspired in the kitchen How businesses create successful virtual experiences 50 cookbooks from famous restaurants across the US that will help you recreate their best dishes at home Learn more about how our team of experts tests and reviews products at Insider here.

Connie graduated from UC Berkeley with degrees in media studies and business administration, which help inform her perspective on and coverage of industry trends, as well as the competitive e-commerce landscape at large. She has represented the team at CES and moderated panels on media business and the future of retail. You can see more of her testing process and other behind-the-scenes of being a product journalist on her Instagram Connie joined Insider Reviews as an early member in 2017 and has also reported on products and services in the style, tech, fitness, travel, and e-learning spaces, with a particular interest and expertise in emerging startups. When she's not changing duvet covers or washing towels twice a day for articles, she loves talking about and trying the newest snacks, drinks, and food gifts. She combined rigorous testing methods, conversations with professionals, and active knowledge of the home and kitchen space to help readers get the most out of their money. While at Insider, she specialized in all the things that enhance life at home, from the most comfortable bed sheets and fluffy pillows to cool online wine clubs and bartender-approved cocktail shakers. Connie Chen is a former senior reporter on the Insider Reviews team, where she led coverage of home textiles, home entertaining, and food and drink.

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